Your order will be processed by our preparation team within hours of your payment being confirmed.
You can follow the preparation of your orders in the “Orders” section of your customer account.
“Being prepared” status: your order is being prepared by our logistics team. It has not yet been transferred to the carrier.
“Being delivered” status: your package has been picked up by the carrier, delivery is in progress.
Our warehouses are open from Monday to Friday. Orders placed between Friday and Sunday will be shipped early the following week.
Rest assured that our teams will do their utmost to prepare and ship your orders as quickly as possible.