We do our utmost to offer you truly beautiful products. If you are concerned about the quality of one of our products, please contact our Customer Service. To ensure that we can offer you the most appropriate solution, please specify:
- Your first name and surname
- Your order number or receipt number (this is required to create a claim and we will not be able to respond to your request without it)
- Your product reference, shown on the label sewn into the lining
- A description of the issue
- Photos of your product and a close-up shot of the identified defect.