For deliveries outside metropolitan France, returns are at your expense as well as the possible customs taxes. Please send the package directly to the following address, you are free to use the carrier of your choice:
Return Tartine et Chocolat
8, Allée Léonard de Vinci
ZA de Stélytec
42400 SAINT CHAMOND
Be sure to slip your invoice or your order form inside. The invoice is available in your customer area.
Be sure to have your proof of deposit stamped, and keep it until the refund.
Furthermore, we remind you that no refund can be made before having received and checked the conformity of the condition of the item(s) concerned by this request.
The returned products must be returned in their original condition and in their entirety (product label, accessories, cover, etc.). The products must be intact, in perfect condition for resale, in a state of perfect cleanliness, they must not have been worn or used, nor have they suffered any deterioration. Any damaged or incomplete product will not be refunded.
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