Please follow these steps:
- Check your order and the order dispatch email. You may have overlooked information explaining that one or more items were missing.
- If no missing item is shown in your order or in your order dispatch email, please contact our Customer Service from 9am to 12.30pm and from 1.30pm to 5pm (CET), Monday to Friday, excluding public holidays.
• Email: firstname.lastname@example.org
• Telephone: +33 (0) 1 81 69 57 24 (price of a local call, when calling from France)